Acceptance of Terms:

By using our website and making purchases, you agree to abide by these Terms and Conditions. b. These terms may be updated periodically, and the latest version will be available on our website.

Products and Services:

We offer Products/Services subject to the terms outlined in these Terms and Conditions.

Prices, payment terms, and availability are detailed on our website.

Orders and Payments

By placing an order, you confirm that you are authorized to make the purchase and provide accurate information.

Payments are to be made according to the specified payment terms.

International Shipping Policy

We ship to many countrys as listed during the checkout process. If your country is not on the list, feel free to contact us, and we’ll explore available options.

Customs, Duties, and Taxes: Please be advised that Motion4sim LLC cannot be held responsible for any customs duties or taxes applied to your order. All fees incurred during or after shipping are the responsibility of the customer, including tariffs, taxes, and local VAT.

**** Please note that Motion4Sim LLC is not responsible for potential issues with local customs, such as holding, delays, and fees to release your order. ****

If you have questions about taxes and customs feel free to cantact us info@motion4sim.com.

Return, Refund, and Repair Policy

At motion4sim, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are here to assist you with our Return, Refund, and Repair Policy

You have a generous window of 14 calendar days to initiate a return from the date you received your item.

To qualify for a return, your item must be nearly unused and in the same condition as received. The original packaging and proof of purchase are necessary for a successful return process.

Upon receipt of your returned item, we will conduct a thorough inspection and promptly notify you of its status. If your return is approved, we will initiate a refund to your credit/debit card or origin payment method.

Customers are responsible for covering the shipping costs associated with returning items. Unfortunately, shipping costs are non-refundable. In the case of a refund, the credited amount will exclude the original shipping charges.

Refunds will be processed within 3-5 business days, in accordance with your card issuer’s policies.

Repair Policy: For any repair requests within 90 calendar days of the purchase date, please provide the relevant order number. Customers are responsible for the shipping costs to and from our facilities, as well as any additional repair charges that may be incurred.

Contact Us

If you have any questions regarding the return process or if you simply want to get in touch, feel free to contact us. Your satisfaction is of utmost importance to us, and we are here to make your motion4sim experience enjoyable and worry-free.